Effective Date: 20 November 2025
Applies to:

Website: www.merabharatbazaar.com
Android App: “Mera Bharat Bazaar”
All services, features, and digital interactions provided by the brand.

Contact Details:
📞 +91 7692828049
✉️ info@merabharatbazaar.com
📍 846, Tehsil Jobat, Ambakhedi, Alirajpur, Madhya Pradesh – 457661

1. Introduction

Welcome to Mera Bharat Bazaar (“Company”, “We”, “Us”, “Our”).
We operate an online + mobile marketplace where customers can buy ethnic, Adivasi, and traditional products.

This Privacy Policy explains:

What data we collect
Why we collect it
How we use it
With whom we share it
Your rights
How we protect your data
How you can update or delete your information

By using our website or app, you agree to this Privacy Policy.

We follow all applicable laws and regulations including:

Google Play Developer Program Policies
Google Play User Data & Families Policy
General Data Protection Regulation (GDPR)
Indian IT Act, 2000 + SPDI Rules
Consumer Protection (E-commerce) Rules, 2020
CCPA (California Consumer Privacy Act)

2. What Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

Full name
Phone number
Email address
Full address (billing + shipping)
Password (encrypted)
Reviews, ratings, queries
Cart, wishlist, activity
Seller registration details (PAN, Aadhaar, GST — if applicable)

B. Payment Information

Handled securely by third-party gateways like Razorpay, Paytm, etc.

We do not store full card/UPI/wallet details.

C. Automatically Collected Information (App + Website)

IP address
Device details (model, OS version, device ID)
Browser information
App usage statistics
Crash logs
Pages visited
Screen interactions
Location (approximate) for delivery calculation
Cookies & tracking data

D. Data from Third-Party Services

We may use:

Google Analytics
Google Firebase
Google Crashlytics
Facebook SDK (for login/analytics, if implemented)
Payment gateways
OTP verification services

Each may collect anonymized data as per their terms.

3. App Permissions (Android)

To provide proper functionality, the app may request:

INTERNET – browse products, login, checkout
NETWORK STATE – optimize performance
NOTIFICATIONS – order updates, offers
READ/WRITE STORAGE – caching product images (optional based on build)
CAMERA / PHOTOS (if used) – for uploading seller product photos

We do not request unnecessary, dangerous, or background permissions.

4. How We Use Your Information

Your information is used for:

Creating & managing customer accounts
Processing & delivering orders
Seller onboarding & verification
Customer support replies
Sending order updates & notifications
Personalizing offers
Fraud prevention & security
Improving website/app performance
Legal & tax compliance

5. How We Share Your Information

We never sell your personal data.

We may share your data only with:

Trusted service providers (payment gateway, courier services, SMS gateway, OTP service)
Analytics tools (Google Analytics, Firebase, etc.)
Legal authorities (only if required by law/court order)
Sellers (ONLY the info needed to fulfill your order)

All partners follow strict data protection agreements.

6. Data Security

We use:

SSL Encryption
Secure server hosting
Access control & authentication
Encrypted password storage
Regular audits

However, no system is 100% hack-proof. You use the app/website at your own risk.

7. Data Retention

We retain your information as long as:

Your account is active, or
Required for legal, tax, or business purposes.

You may request data deletion anytime.

8. Your Rights

You may:

Access your data
Update or correct your data
Delete your account
Request a copy of your data
Opt-out of marketing messages
Withdraw permissions

Contact: info@merabharatbazaar.com

9. Account Deletion Policy (Required by Google Play)

To delete your account:

Email us at info@merabharatbazaar.com with subject: “Delete My Account – Mera Bharat Bazaar”

Within 7 working days, we will:

✔ Delete your account
✔ Delete personal data (except legally required records)
✔ Send confirmation email

10. Children’s Privacy

Our services are not meant for children under 13.
We do not knowingly collect data from minors.
If found, the data is deleted immediately.

11. Cookies & Tracking Technologies

We use cookies for:

Login session
Cart / Wishlist
Analytics
Personalization
Ads & retargeting

You may disable cookies in your browser, but some features may stop working.

12. Seller Privacy & Data Handling

For registered sellers:

We collect:

Name
Phone
Email
Address
PAN/Aadhaar (if required)
GST details
Bank/payment details

Purpose:

Seller onboarding
Product listing
Order fulfillment
Payments & settlements
Compliance with tax laws

We do not share seller data externally except for legal requirements.

13. Third-Party Links

Third-party links may appear within the website/app.
We are not responsible for the privacy practices of those websites/apps.
Please review their policies before using them.

14. Policy Updates

We may update this policy from time to time.
Updates will be posted on this page with a new effective date.

Continued use of the website/app means acceptance of updated terms.

15. Contact Us

If you have questions, complaints, or requests related to this Privacy Policy:

📍 Address:
846, Tehsil Jobat, Ambakhedi, Alirajpur, Madhya Pradesh – 457661

📞 Phone: +91 7692828049

✉️ Email: info@merabharatbazaar.com